Excellent location, perfect to spend a few hours in San Jose. The hotel is just across from the national theatre and just around the corner from Plaza de la Cultura. The breakfast was excellent with a wide selection and served on the top floor with a view of the city.
Davide
квітень 2024 р.
The location was great, adjacent to the museums that I wanted to see. The staff at check in/check out and the restaurant were all incredibly helpful and kind. I was not at the hotel very long (one night), so I'm sure there would be more to share if I had been there longer.
Jennifer
серпень 2024 р.
We liked the small size of the property. It's located in central San Jose within walking distance of many tourist attractions. The beds were very comfortable and the room was large. Towels were very soft and the robes were good.
Matthew
листопад 2024 р.
Everything but the price of breakfast! We were standing there the two of us and asked the price. The waiter said $37 and we said okay and ate. It was delicious! We he brought our ticket it said $74! We were shocked! It was $37 each! Ridiculous! I literally paid $37 for a bowl of cereal, fruit, plantains, and some eggs! My fiancé paid $37 for French toast sticks, coffee, and some plantains! What a ripoff!!!! I probably will not stay again just for this reason.
Kimberlee
березень 2024 р.
Location, location, location! Convenient for walking to museums and downtown restaurants, shops, etc. Hotel nicely remodeled with modern decor and amenities. The free breakfast was outstanding - wide selection of food and beverages.
Carol
січень 2024 р.
Breakfast was excellent. We received early check-in and a upgraded room. The room was very clean and nice and came with a refrigerator. Overall the hotel is clean. They also have live music on certain nights.
Cory123
травень 2024 р.
I love the Gran in San Jose especially since the staff go out of their way to help with any requests or questions. The facilities are beautiful and the rooms are extremely cosy and welcoming. Johanna, the manager, always goes above and beyond to help make my stay wonderful. The clerks, Jason and Jorge were also very helpful. Jason always greeted me with a very friendly smile. Unfortunately I don't remember the name of the bellman who took the time to help me when I was having internet issues due to my own personal devices and even asked if I wanted a different room to see if that would help. Oscar in the restaurant is also wonderful as were the other restaurant staff. Highly, highly recommend this hotel.
Michele
серпень 2023 р.
Your staff are exceptional.. Luis & Hernan the bellman are so helpful and create an atmosphere of trust. If ever need anything i call Luis and its done. Salvador & Connor and Mauricio in the restaurant are the best. A delightful experience I've never had in a restaurant before. It's like eating at a friend's house rather then a restaurant. A wonderful experience.. Cherish your employees because they are the soul of your hotel.
Robert
жовтень 2023 р.
Perfect location, safe and very walkable. Hotel has a great mix of old world and modern convenience. Staff were lovely and breakfast buffet was very good (assuming you have time to order eggs)
Megan
лютий 2024 р.
Central location was convenient for our needs. The hotel is high end design and quality with stylish decor. The restaurant and bar are top notch with large windows overlooking the city and Theatro National. Staff are professional and friendly. Would definitely stay again.
Catherine
серпень 2024 р.